Real-Time Customer Satisfaction

replacement windows Ohio

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WindowPRO has an extremely dedicated team and a tremendous product portfolio that covers virtually every aspect of the residential and light commercial market. WindowPRO is convinced that quality, service and the WindowPRO team are the true determinants of the company’s future success. WindowPRO’s team has over 200 years of combined experience in the window and door business. We stake our reputation on providing highly effective and responsive services.

 

See how real customers rate our services.

 


Our installers – Bill and his son were phenomenal. I have never had such professional workmen in my home before. They were amazingly clean and did an outstanding job!

Kay P., Pickerington, OH

I looked at 5 other companies before buying. WindowPro folks were true problems-solvers as well as quick, and highly professional.

Bruce W., Bexley, OH

We just wanted to take a moment to thank you and WindowPRO for your assistance in solving the problem with the window we purchased a few years ago from another window company. Despite having a warrantee fro the window from the other company they would not help us with the problem. WindowPRO’s A willingness to help us with this situation was greatly appreciated. You have gained a customer for life.

Anonymous, Huron

We sincerely appreciated the responsiveness and the way that WindowPRO conducted business with us. From the day we completed the contract to the detailed measurement of our windows to the superb installation, we knew that our investment with WindowPRO was sound. Such service builds great working relationships! We wholeheartedly recommend WindowPRO to others because of our satisfaction with your product and your service. We look forward to doing business with WindowPRO for years to come.

Tina and Greg, Grove City

I am please person that looked for windows, did my checking and decided on WindowPRO. Salesman, well what can I say just about the best. The final measurement right to the letter, great! And then men that did the install, I don’t believe any one could do a job better. I know the people are doing jobs but the way each one did theirs I must say bravo!!

Robert F., Bay Village

We had new windows installed in our home on February 13, 2009. I can’t tell you how much I was dreading having the windows replaced in the middle of winter. The installation team was absolutely wonderful! They were a dream to work with. They covered all my floors, they were courteous and the way they installed the windows, my home was not cold nor was there any mess to clean up when they were done. Thank you!

Shelly D., Strongsville

Last week I had all new windows put in by your company. I just wanted to say that your guys made this a very pleasant experience. They not only did excellent work, but in a neat and timely manner. I will recommend WindowPRO to all.

Karen H., Middleburg Heights

This past summer my wife and I contracted WindowPRO to replace the original 24 Andersen windows that had been installed by our builder. We want to thank your entire staff for a job well done. Your salesperson did a superb job of making his presentation. He is a genuine asset to your company.

Richard R., Kent

We just wanted to take the opportunity to tell you how pleased we are with our WindowPRO replacement windows. We had six bedroom windows replaced in the fall, and it has made a big difference. Over the winter, we really noticed how well insulated your windows are. We’re very happy that our days of using plastic insulator kits are over.

Dave & Sue O., Mentor

We are more than satisfied with the windows but we’re really taken by the quality installation and cooperation of the men who did the job. I know we’ll be a promoter of this window to anyone we know that’s in the market. Our windows look great!

Gene & Barbara H., Toledo

I would confidently recommend your installation team to my family or friends who need windows. WindowPRO can be very proud of this team of professionals who served us so well.

Greg & Nancy M., Toledo

On December 2, your employees replaced 8 windows in my home, and I want you to know what an outstanding job they did. Terry, Howie and Ryan arrived on time along with the first significant snowfall of the season. One of them jumped out of the truck and immediately began shoveling the driveway and sidewalk that led to the house (with the shovel they had brought with them), while Terry came to the door and introduced himself and his companions. They already knew what they needed to do, but needed to inspect the situation they would work in.

In no time they had unloaded all the windows into the “staging area” in the order in which they would be installed. They placed down long “runners”, pieces of cloth to prevent tracking in the snow. They took off their boots at the door without me asking them to! They worked quickly, and it appeared that each of them had a pre-arranged task.

I had expected to shiver all day long with the window spaces open, but it did not happen. The smaller rooms were done with the door closed, so the remainder of the house and me, stayed warm. The 2 larger front windows were stripped down to the very last step of removing the frame, to retain the heat. When they took out the last part, it was quick and efficient. It required 2 men to carry in the new window, and they had it sitting in the room right next to the intended opening, before they removed the old window. It was very cold, but they never complained, and worked quickly and efficiently.

Something I also appreciated was their respect for me, and for each other. I never heard an inappropriate word from any of them and I respect them for that as well. There are always surprises with a new product, and for me it’s how quiet these new windows make this little house. A state route is just one house away, and I have learned over the years, to tune out the trucks, buses and constant traffic. Next morning I wondered where everybody went. I still look out once in a while.

Thank you for a good product well installed. This crew was outstanding for their thorough work. When they left, I could have had a party-they left the house so clean. Thank You!

Z.E., Eastlake

We recently had the 33 year old Andersen windows in our home replaced with WindowPRO windows. We are very pleased with the product we purchased, and have received numerous compliments on this improvement to our home.

Oregon Homeowner

This was the first time I’ve used this company. The quality of the workmanship and the quality of the product was what we liked most. The crew was fabulous and did good work.

Columbus Homeowner

We are planning on replacing more windows and will use this company to do so.

Gretchen W., Cleveland

We had three sets of patio doors installed. They are wonderful!

Donald S., Aurora

These guys are wonderful! Bill, our salesman, I highly recommend. Very honest and straightforward. Ask for him, you’ll love him. The windows were ready two weeks before estimated which was great. The installers were also top notch. Cleaned the house better than when they came in! The windows are awesome. If I ever need windows for another home, I will use these guys without question and recommend them whole-heartedly.

Solon Homeowner

The supervisor was very thorough from window removal to cleanup and with care to my personal property. The whole experience from sales presentation to the accommodating of an early time for window measurement was a pleasant experience. Nice job!

Joel M., Bay Village

The crew amazed us with their skills, their workmanship, their camaraderie and their attentiveness to us as we enjoyed watching this wonderful installation-which transformed our house in one and a half days! They truly convinced us that WindowPRO is a first-class company and we have already recommended you at every opportunity that comes our way.

Polly & Dick S., Euclid

My experience with your salesman and a recommendation from my best friends about their satisfaction was the prime reason I chose WindowPRO and the main reason I feel secure in recommending WindowPRO to my friends. We are looking forward to replacing many more windows and doors and would even consider contacting anyone else.

Beth C., Chagrin Falls

I would like to take this opportunity to express my satisfaction with the job that WindowPRO completed for us this past weekend. We had all the windows in our house removed and replaced with WindowPRO products and my wife and I are extremely pleased with your products. We are also pleased with the crew that installed them and with your sales consultant, Bill Howes, whom we initially dealt with about this project.

We were worried and concerned about the snowy and rainy weather conditions this past week, and the impact that this cold weather might have on the quality of the installation process. Your installer, Terry W., talked with me before he started and assured us that he would treat our house as if it were his own and would not do anything that would cause any damage. Your installers are excellent! They were respectful of our home and did a great job. The outside trim and caulking was perfectly done despite the weather. Terry was also able to replace a kitchen window without having to trim or remove a tree that had sentimental value for me. The inside finish work came out beautifully thanks to Jeremy’s skill. Your crew, Terry, Jeremy and Howie were professional, extremely polite and well skilled in their work. I am a perfectionist about any work that is done to my home and I am very pleased and happy about the outcome of this project.

Thank you for a job well done.

D.G.L., Richmond Heights

Your salesperson focused a great deal on his commitment to be there for us before, during and after the installation. The fact that he even mentioned “after the installation” was impressive.

Jon & Terri H., Rocky River

A very happy customer in Shaker!

Rochelle S., Shaker Heights

Our sale consultant was so very helpful explaining everything, he gave fully of his time and the interest he showed is truly outstanding. You are fortunate indeed to have such a dedicated employee.

Wickliffe Homeowner

Prior to purchasing our first set of windows from WindowPRO, my wife and I agreed to purchase them from Stanek. Doug’s polite and friendly personality and knowledge of his product convinced us to go with WindowPRO. Doug’s salesmanship and the quality of your product will cause us to consider WindowPRO again when we decide to replace both our side and storm door in the near future.

Dennis C., Parma Heights

We recently had seven windows replaced by you. The entire process went very smoothly and was well organized. The windows look wonderful and we are enjoying them. Your entire crew is great and communicates well! We would highly recommend WindowPRO to anyone and feel the product is first class. We are glad that we chose you to replace our windows.

Bob & Nancy H., Strongsville

I would like to take a moment to personally thank you and your staff for the professional and attentive service provided to us on our recent window purchase. The windows have exceeded our expectations with respect to the quality of materials and the installation finish.

Joseph C., Seven Hills

This old house and myself-hardly know how to act having something new for a change. At first-I went in the rooms several times a day – just to look! It is a wonderful gift to myself. Wanted you to know how pleased I am and the great courtesy shown by you and also the man that measured and installed.

Donna B., Avon Lake

I had some windows replaced a while ago and I wanted to tell you what a wonderful job you did for me. Thank you for the professionalism of your men, salesmen as well as installers. I can see why your company is a very busy one. We will recommend your company to our friends and relatives.

Johanna C., Rocky River

You did a super job and went out of your way to help.

Charlotte P., Mayfield Heights

Wowed at 80!

Vivienne G., Seven Hills

We were so impressed with your way of doing business and the look of your window that we cancelled our order with the other company.

Cathy W., Cleveland Heights

The overall quality of the window construction, the need to not disturb the existing interior room finish, the total physical appearance and the larger glass area were the major items affecting our decision. The competing products were not able to fit the architectural style we desired. I am happy to say that I am a 100 percent satisfied customer.

Dennis W., Westlake

Just a few lines to let you know how pleased my husband and I are with our recently installed windows. Not only were we pleased with our sales representative who gave an excellent presentation, but also with the installers. You are indeed lucky to have such competent employees.

Henry & Carol K., Lorain

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