WindowPRO Customer Testimonials

AuthenticFeedbackI am writing to tell you how impressed my husband and I have been with the professional team at WindowPRO. We were especially impressed with Walter, your installer. Walter worked diligently all day both Saturday and Sunday and treated our home as if it were his own. His professional manner, courteous nature and attention to detail was exceptional. He deserves to be commended.

The workers were very professional, cleaned up after themselves, and were very friendly. Overall, we are very happy with the experience!
Ronald S., Milford

High quality windows (they really do block out noise) that look great. Received many compliments from neighbors and inquiries about my experience with this company.
Cynthia R.,Livonia

The service was very prompt and the salesperson was professional and knowledgeable about the product. I was very satisfied with the way he worked with my builders.
Ursula H., Grosse Pointe Park

The entire experience with WindowPRO was excellent. Our sales rep.arrived exactly on time, was extremely professional and knowledgeable and, most importantly, there were no high-pressure sales tactics.We decided on WindowPRO for our library, garage and laundry room windows. Once we placed our order and our installation date was set, the crew arrived exactly on time. They were efficient, clean, pleasant, and completed the installation in less than a day. We’re extremely pleased with the windows and won’t hesitate to call WindowPRO again for replacement windows.
Cynthia C., Bloomfield Hills

I had a great experience with WindowPRO. Paul Windel was a phenomenal salesman; he took care of all of our needs. The product was excellent.
David L., Hartland

The salesperson was outstanding and the customer service was great. They worked with us on scheduling so that it worked with our schedule.
Ajey M., West Bloomfield

For the size that this job was, I was surprised at how well everything transpired throughout this purchase and installation. The manpower they brought in to do the job was amazing and they didn’t stumble over each other, they all knew where they needed to be at any given time.
Mark C., Ortonville

Really could not have asked for a better expireence. True professionals. High Quality product. No games with the pricing, no small print, communicated very well, kept appointments, treated my house very respectfully. A++
Patti-Ann A., Northville

Edward B., St. Clair Shores

I absolutely love my new windows and I was completely thrilled with WindowPRO. As a single woman making a big purchase for my home, I was very concerned in the beginning about picking the right product, choosing the right company, and not being taken advantage of. I met with several companies and I’m confident I made the right choice by going with WindowPRO. The process was worry free from beginning to end. The Marvin Infinity windows are not only beautiful, but truly a high quality product. Their salesman was knowledgeable, did not use pressure tactics and worked to provide a fair price for my 18 windows. Their installation crew was top-notch; clean, courteous and quick! I would definitely recommend WindowPRO.
Kelly K., Harrison Twp

On December 2, your employees replaced 8 windows in my home, and I want you to know what an outstanding job they did. Terry, Howie and Ryan arrived on time along with the first significant snowfall of the season. One of them jumped out of the truck and immediately began shoveling the driveway and sidewalk that led to the house (with the shovel they had brought with them), while Terry came to the door and introduced himself and his companions. They already knew what they needed to do, but needed to inspect the situation they would work in.

In no time they had unloaded all the windows into the “staging area” in the order in which they would be installed. They placed down long “runners”, pieces of cloth to prevent tracking in the snow. They took off their boots at the door without me asking them to! They worked quickly, and it appeared that each of them had a pre-arranged task.

I had expected to shiver all day long with the window spaces open, but it did not happen. The smaller rooms were done with the door closed, so the remainder of the house and me, stayed warm. The 2 larger front windows were stripped down to the very last step of removing the frame, to retain the heat. When they took out the last part, it was quick and efficient. It required 2 men to carry in the new window, and they had it sitting in the room right next to the intended opening, before they removed the old window. It was very cold, but they never complained, and worked quickly and efficiently.

Something I also appreciated was their respect for me, and for each other. I never heard an inappropriate word from any of them and I respect them for that as well. There are always surprises with a new product, and for me it’s how quiet these new windows make this little house. A state route is just one house away, and I have learned over the years, to tune out the trucks, buses and constant traffic. Next morning I wondered where everybody went. I still look out once in a while.
Thank you for a good product well installed. This crew was outstanding for their thorough work. When they left, I could have had a party-they left the house so clean. Thank You!
Z.E., Eastlake

We recently had the 33 year old Andersen windows in our home replaced with WindowPRO windows. We are very pleased with the product we purchased, and have received numerous compliments on this improvement to our home.
Oregon Homeowner

The people at WindowPRO were very helpful and knowledgeable. Everybody I dealt with was professional and helpful! They really took the time to explain everything to me and I just can’t say enough about them!
Bill F., Farmington Hills

Even though they made a mistake they have made every effort to correct it. As far as I know they will be doing this the day after the Labor Day. There was no hassle in establishing the fact that there was a mistake and that they would correct it.
Rhonda M., West Bloomfield

We had three sets of patio doors installed. They are wonderful!
Donald S., Aurora

These guys are wonderful! Bill, our salesman, I highly recommend. Very honest and straightforward. Ask for him, you’ll love him. The windows were ready two weeks before estimated which was great. The installers were also top notch. Cleaned the house better than when they came in! The windows are awesome. If I ever need windows for another home, I will use these guys without question and recommend them whole-heartedly.
Solon Homeowner

The experience was great because of the installation crew. They went out of their way to make sure they didn’t dirty up my house during the installation. The quality of the work they did installing was great. My neighbor who lives next door was watching them on the outside and he was impressed with how well that guy was being particular about putting that window in. The installation crew was great. They are craftsman who know their job. They are not fumbling and everything went great.
Mark E., Novi

WindowPRO and salesman Don Dagenais were top-notch all the way. You won’t believe how nice your new windows are one they are installed. We live near a very busy highway and the first morning after installation I thought the highway was closed due to an accident! Not only are the new windows better at keeping out sound, the mechanical aspect of each unit is effortless to use. My wife loves the easy crank out/in and locking features. Thank you Don/WP
Ann K., Plymouth

WindowPRO has really good people. My salesperson, the installers and the office staff were all knowledgeable. They made an appointment to come back out and fix the windows that weren’t right. I was vey satisfied.
James B., Plymouth

Great company, great service, highly recommended. The crew did a great job. They worked well together, were very personable and cleaned up remarkably well after themselves. There was only one small glitch, three out of twenty three windows that had to be reordered and installed at a later date because they came in the wrong color. We requested to have the same team for the second install since they did such a great job the first time out. We would definitely choose WindowPro and Infinity from Marvin windows again.
Steve B., Canton

We researched several window companies and WindowPRO was the only one that would accommodate my wife’s request for the colors on the window grids on the interior of the window. All the other companies said we were locked into a limited number of options and WindowPRO was the only one able to customize the window.
Larry L., Milford

Window Pro strives to make sure the customer is satisfied in every aspect. Their end goal is to make sure the customer is completely satisfied and I am. Jake was a man of his word and he went the extra mile to ensure customer satisfaction
Tony P., Leonard

I believe WindowPRO has a very good product and I am very pleased with the installation and the look of the product. I think it enhances the look of the home.
Eddie P., Macomb

I am generally pleased with the whole experience. The sales representative was not pushy, and he was very helpful in picking out the type of window and the colors. Also, the installation was done on time and it looks great!
Debra G., Rochester Hills

The product quality is exceptional and a good value for the money. The company was outstanding in scheduling, delivery, and installation. We are also amazed how much warmer our house is vs. the 15 year old windows that were installed with the home build.
Ann Arbor

I doubt one can find a better company when you need new windows than WindowPRO. Everything that they did was completed to an absolute perfection.
Diana D., Birmingham

This old house and myself-hardly know how to act having something new for a change. At first-I went in the rooms several times a day – just to look! It is a wonderful gift to myself. Wanted you to know how pleased I am and the great courtesy shown by you and also the man that measured and installed.
Donna B., Avon Lake

You can trust WindowPRO for good price, quality and workmanship. I would recommend them to friends and family. We had them install windows in our old house and will continue working with WindowPRO in our new house.
Joe H., Northville

I would highly recommend them because the crew came in a timely manner. They were professional, friendly and cleaned up beautifully. I would recommend them to my family members.
Renee D., Bloomfield Hills

WindowPRO has been very responsive. They provide excellent service from sales all the way through follow up. They are very thorough and provided multiple options during the product selections process.
Marie L., Novi

Although the quality of the Marvin Infinity windows is fantastic, windows are only as good as the installation. The installers did a fantastic job, which a home energy audit indicated. The installers also accommodated my special request and my home looks unbelievable. Thank you WindowPro, for all of your help on my exterior renovation project!
Scott H., Shelby Twp

I think they have a quality product and they do a nice job. There has to be some tweaking done on the windows, but if their warranty is as good as they say it is then I have no concerns about the issues being resolved.
Brady H., Algonac

Paul Windel brought me samples of the Simonite windows that were the same price as the Marvin windows. I was impressed with his knowledge on the Marvin windows, as well as his knowledge on his competitor’s products. Paul explained the advantages of the Marvin windows. I was so impressed that I bought the windows.
Jim S., Highland

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